How To

Order

Consultation and tasting

For wedding cakes, please call or email us using the enquiry form to arrange your complimentary consultation at our studio in Leatherhead, Surrey. Here you can marvel at our cake showcase and chat through the details of your wedding. We will also prepare a range of different flavour cakes and fillings for you to taste.

If you are unable to visit us at the studio, consultations can be held over the phone or Skype, and we can send samples for you to taste through the post.

If you are ordering celebration cakes, cupcakes, mini cakes, macaroons or other confections, this can usually be done with a phone consultation. We have a minimum order of 24 for cupcakes or small items.

Following the consultation, we will confirm all the details of your cake to you, including the price, in a booking form.

Placing your order

 When you are happy with all the details, please confirm your order by signing and returning the booking form with a £200 non-refundable deposit which can be paid by BACS or cheque. The balance is payable four weeks prior to delivery or collection of the cake.

We need at least three months’ notice for all wedding cakes, and one month for birthdays and other celebrations. Depending on our schedule late bookings may be accommodated, so please ask if time is tight.

Alterations

Alterations may be made to your order no later than four weeks prior to the agreed delivery or collection date. We may need to charge you for any additional costs if this happens.

Delivery & Collection

We can deliver throughout Surrey, Sussex and London. If you would like your cake delivered further afield in the UK or even internationally, please contact us to see if it’s possible.

Delivery charges will be quoted on your booking form and include liaison with the banqueting team at your venue and assembly of the cake. If your cake design requires fresh flowers, your florist will need to supply these. We will liaise with your florist regarding the flowers needed and we will decorate the cake with the flowers on site. Please note some flowers are not suitable for use a cake decoration.

If you wish to collect your order from us we will be happy to advise on transportation, storage and assembly of your cake. If the cake is collected by client or courier, We can’t be liable for any damage to the cake once it has left our studio.

Cancellation

Should you wish to cancel your order and production of your order has commenced, you may be charged for any components already made.

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